We, Crafted Stature ("Company", "We", "Our", "Us"), are committed to protecting the privacy and security of information provided by users ("You", "Your", or "User"). This Privacy Policy ("Policy") explains how we collect, use, disclose, store, and protect information when You access or use our leather-based e-commerce website https://craftedstature.com and our brand TENNE (collectively referred to as the "Services").

Any capitalized terms not defined herein shall have the meanings assigned to them under this Policy. Headings are used solely for convenience and do not affect interpretation.

Definitions

• Affiliate: Any entity under common control with the Company.
• Data: Representation of information suitable for processing.
• Digital Personal Data: Personal Data collected digitally.
• Personal Data: Any data about an identifiable individual.
• Service Provider: Any entity processing data on behalf of the Company.
• User / You: Any individual accessing the Website.

Types of Data Collected

1. Personal Information

• Name
• Gender
• Address and shipping details
• Email address
• Phone number
• Billing information

2. Device & Technical Information

• IP address
• Browser type and operating system
• Date and time of access
• Standard server logs

3. Behavioural Information

• Products viewed, liked, or added to cart
• Purchase history
• Time spent on pages
• Interaction with content and promotions

4. Non-Personal Information

• Pages visited and links clicked
• Aggregate usage statistics
• Referring URLs
• Device and software attributes

We may also collect information voluntarily provided through emails, contact forms, or customer support interactions.

Purpose of Processing Digital Personal Data

• Processing and fulfilling orders under the TENNE brand
• Managing payments, shipping, and logistics
• Sending order confirmations and delivery updates
• Customer support and grievance handling
• Marketing communications (with consent)
• Fraud prevention and security
• Legal and regulatory compliance
• Website improvement and analytics

Sharing of Digital Personal Data

Advertising & Analytics

We may engage third-party analytics providers using aggregated or anonymized data.

Affiliates & Service Providers

Data may be shared with trusted partners strictly for operational purposes.

Legal & Regulatory Disclosure

Disclosure may occur when required by applicable law or authorities.

Third-Party Links

Our Website may contain links to third-party platforms. We are not responsible for their privacy practices.

Business Transfers

In case of merger, acquisition, or asset sale, user data may be transferred to the successor entity.

Your Rights

• Access, correct, or delete your data
• Withdraw consent
• Restrict or object to processing
• Data portability
• Lodge complaints with authorities

Requests may be sent to: customerfeedback@craftedstature.com

Grievance Redressal

Grievance Officer
Email: customerfeedback@craftedstature.com
Response within 15 days.

Data Retention

Data is retained only as long as required by law or operational necessity.

Children’s Data

The Website is not intended for individuals under 18 years of age.

Data Security

We use SSL encryption and industry-standard safeguards. However, no system is completely secure.

Policy Changes

Updates may be made periodically. Continued use constitutes acceptance.

Data Breach

In case of a breach, affected users and authorities will be notified as required.