These Terms & Conditions ("Terms") govern your access to and use of the website https://craftedstature.com operated by Crafted Stature ("Company", "We", "Our", "Us") and the purchase of products under the brand TENNE.

By accessing the Website or placing an order, You ("User", "You", "Your") agree to be bound by these Terms, our Privacy Policy, and other applicable policies. If You do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts under Indian law to use this Website.

2. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate, current, and complete information
• The Company is not liable for unauthorized account access

3. Products & Services

Crafted Stature offers premium leather goods handcrafted using genuine leather. Product descriptions, images, and prices are subject to change without notice.

4. Product Representation

Product images are for illustrative purposes only. Minor variations in color, grain, texture, or finish may occur due to:

• Natural characteristics of genuine leather
• Lighting conditions and screen display differences

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR) unless stated otherwise
• Prices are inclusive of applicable taxes unless mentioned
• Payments must be made through authorized payment gateways
• The Company reserves the right to cancel orders due to pricing or technical errors

6. Order Acceptance & Cancellation

Order confirmation does not guarantee acceptance. Orders may be cancelled due to stock unavailability, payment issues, or verification failures.

7. Shipping & Delivery

Estimated delivery timelines are indicative. Delays may occur due to logistics, weather, or force majeure events.

8. Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review the policy before placing an order.

9. Intellectual Property

All content on the Website, including logos, designs, images, text, and trademarks, is the exclusive property of Crafted Stature and protected under applicable laws.

10. Prohibited Use

• Misuse of Website content or intellectual property
• Fraudulent transactions or unauthorized access
• Interfering with Website security or operations
• Use of automated systems to access the Website

11. Disclaimer

The Website and products are provided on an "as is" and "as available" basis. The Company disclaims all warranties, express or implied.

12. Limitation of Liability

The Company shall not be liable for indirect, incidental, or consequential damages. Liability, if any, shall be limited to the value of the product purchased.

13. Indemnity

You agree to indemnify and hold harmless Crafted Stature against claims arising from misuse of the Website or violation of these Terms.

14. Force Majeure

The Company shall not be responsible for delays or failures due to events beyond reasonable control, including natural disasters, strikes, or governmental actions.

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

16. Policy Updates

The Company reserves the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.